Warranties & Product Protection Plan

Warranties & Payment Protection Plan

Manufacturer’s Warranty

Our products are sold with a manufacturer's warranty. In most cases this is 12 months. Some products have up to a 5 year warranty. You can check the manufacturer's warranty when viewing the individual product on our website.

Product Protection Plan

If you are after extra peace of mind, we offer additional Product Protection Plans on a large range of products. These can be purchased with the product when you buy online and you will receive confirmation of your Product Protection Plan on your invoice. If you experience any issues with a product ordered from this website, the first step is to contact us on 09 451 9160. Policy documentation for our Product Protection Plan can be found here.